As the founder of Behavior Counts Therapy, Crystal A. Harms oversees daily operations and a 50-member staff. She primarily works with school districts to craft support programs for children with developmental and behavioral disorders and trains faculty to implement those plans. She also provides one-on-one counseling and tailored reading instruction to children with autism spectrum disorders. Crystal serves as or supervises the lead consultant on every Behavior Counts case, and closely follows each client’s unique experience and development.
Crystal earned a bachelor of science degree in psychology with an emphasis in applied behavior analysis in 1994, and a master’s degree in special education in 2001 from Arcadia University in Glenside, Pennsylvania — a nationally renowned program in which she later taught as an adjunct professor. She became a Board Certified Associate Behavior Analyst in 1997 in Florida, where certification in the field originated. She is a charter certificant of the Behavior Analyst Certification Board’s national program and has served on the organization’s board of directors fromMarch 2006 through May 2009. Crystal has also been certified by New Jersey as a teacher of the handicapped since 2004.
Throughout her career, Crystal has worked as a behavior analyst, teacher, program director and learning consultant in public and private facilities and in homes. She has treated children with autism spectrum disorder, bipolar disorder, attention deficit hyperactivity disorder, Tourette syndrome, obsessive-compulsive disorder and many other conditions, working in partnership with their parents and educators. Her expertise has been recognized with honors including the Behavior Change Success Award from the Florida Association for Behavior Analysis and the Star Award from the Autism Society of America. Most recently, she helped write the only two grants awarded in Burlington County under Gov. Jon Corzine’s Autism Initiative for 2007-08, which created regional classrooms for children with autism in public school districts. Crystal is now providing training and consultation to Burlington County’s winning districts, Moorestown and Mansfield.
She lives in Lumberton with her husband, son, daughter and two dogs.
Jennifer Snow
Office Manager
Jennifer Snow is the public face of Behavior Counts Therapy. The main contact for parents and the first person visitors meet when they enter the office, Jennifer also answers phones, files and handles daily business communications.
Sensitive to the stress and grief that parents of disabled children can sometimes experience, Jennifer often takes their phone calls or text messages after business hours and on weekends.
A graduate of Triton Regional High School in Runnemede and the Prism Career Institute, where she earned a certification in business administration, Jennifer was not familiar with autism or other developmental or behavioral disorders before she began working at Behavior Counts Therapy in mid-2005. Since then, the Bellmawr resident and single mother of one son has learned some helpful parenting techniques by watching her colleagues work with children.
Jennifer prides herself on ensuring that the Behavior Counts office runs smoothly, and she feels especially good when she makes a parent happy.
Karen Meredith
Director of ABA Consultation
Karen Meredith trains Behavior Counts Therapy instructors to implement in-school support plans for children with developmental and behavioral disorders. In addition to creating some of the materials used with those children, Karen monitors the progress of the school-based programs, offers guidance to faculty and trains parents to use complementary techniques at home. She conducts functional behavioral assessments on children and helps to train Behavior Counts instructors by demonstrating appropriate behavioral and teaching techniques for children.
A Moorestown resident, Karen joined the staff of Behavior Counts Therapy in late 2005, changing the course of her career. A TV and radio advertising sales representative for 10 years, Karen learned to instruct special-needs children as she worked at home with her identical twin boys, who were born in 1997 and have autism spectrum disorder. In order to give them the best instruction she could, she took the coursework necessary to become an associate behavior analyst and earned her certification in 2004. The recipient of a bachelor’s degree in liberal arts sciences from the University of Kansas, Karen employs her business experience to work efficiently and effectively with school districts. She enjoys writing programs that help children remain in their district schools and teach them to effectively express their wants and needs.
Steffany Miller, BCaBA
Senior Consultant
Steffany Miller is responsible for training parents and fellow staff members to implement at-home behavior intervention plans and language-based educational programs for children enrolled with Behavior Counts Therapy. She also conducts functional behavioral assessments on children, monitors the collection of data about the success of her home-based programs, and models effective techniques for Behavior Counts instructors by demonstrating with children.
Before joining Behavior Counts Therapy in early 2006, Steffany was self-employed for six years as a consultant and an instructor of children with autism and other developmental and behavioral disorders. She holds a bachelor’s degree in psychology from Rutgers University and is board certified as an associate behavior analyst.
Steffany had been planning a career in forensic psychology until she met and began working with a 4-year-old autistic boy in 1999. He inspired her to switch her focus to behavior analysis, and since then the Blackwood resident has found great satisfaction in helping children, parents and fellow staff members to realize their maximum potential.
